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Frequently Asked Questions

Ticket booking & arrival

Tickets are limited, please book early to avoid dissapointment.

  • Early Bird tickets €39 + fees. Total : (€42.32)
  • General Release €49 + fees. Total : (€53.17)
  • Final Release €55.00 + fees. Total : (€59.68)
  • 🎟️ 1 TICKET = 🚗 1 CAR
  • 1 CAR = 👨‍👩‍👧‍👧 up to 7 PEOPLE

Please arrive at the time of your booking ONLY. Early or late entries will not be accommodated due to traffic restrictions at the venue Entry is via Simmonscourt road, RDS, Dublin 4

No vehicles over 2.1m vehicle permit through the route

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Ticket information

Find your tickets:

Please follow the below steps to find you tickets. If you still can't find them people drop us another email on the same tread as the first query. Find your tickets

Editing ticket information:

Adding another child or changing your car registration, please follow these steps: Edit ticket information

Changing the time or date of your ticket:

Very sorry we aren't able to change the selected time slot or date of attendance once a ticket is purchased.

Refund Policy:

Tickets are non-refundable, tickets can be transferred by following the below steps: Transfer your ticket

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COVID-19 safety measures?

You never leave the safety of your car during this whole event from start to finish. We are Ireland's first & only completely contactless drive-in Christmas attraction.

  • The safety of staff and guests is our top priority and have designed the entire experience with the current health guidelines in mind.
  • Performers and staff will wear masks while onsite.
  • Performers & staff will socially distance from each other at all times.
  • All staff will be temperature checked before entering the site.
  • Upon arrival at our site, Your ticket will be scanned through your closed car window.
  • In the event Government guidelines change, refunds will be provided if necessary.
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Road safety

For everyone to enjoy the experience, there's a few road safety rules to follow. It's a drive-in event after all.

  • The speed limit will be set at 5 kph
  • You must follow the Elves. When you approach our friendly Elf please follow their instructions, you must stop and switch your engine off, this will allow the scene to start and actors to be able to approach your car safely.
  • When the scene is finished the Elf will ask you to move on to the next section so turn on your engine and drive to the next scene.
  • All cars are required to have current car insurance and the driver will be responsible for any damage and injuries that may occur, due to the fault of the driver, staff, performers, or anyone else.
  • Guests MUST wear their seat belts at all times and doors should remain unlocked in case of an emergency.
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How it works?

Your ticket will be scanned through your closed car window on arrival. You can use your phone to scan the ticket. You will then proceed to enter our attraction.

You may put your widows down to let the children see the surroundings better. You must follow the instructions from the Elves at all times, they will guide you through the entire experience.

When you approach our friendly Elf please follow their instructions, you must stop and switch your engine off, this will allow the scene to start and actors to be able to approach your car safely. When the scene is finished the Elf will ask you to move on to the next section so turn on your engine and drive to the next scene.

You will have an opportunity to visit Santa himself in his Grotto at then end of the experience. Santa will be kept at a safe distance, but will be as jolly and festive as always, and is very excited to meet all the children. His helper Elves will give small treats to the children, through their car windows.

The entire attraction will take approx 15 -20 min to complete. You must go to every scene in the attraction. Once you enter you cannot leave early due to safety reasons

Important terms & conditions

  • Tickets cannot be sold on. Anyone found selling tickets will have them cancelled, bar codes will be voided and you will not be given a refund.
  • Tickets are non-refundable.
  • You MUST remain in your vehicle at all times. Under no circumstances must you leave your car.
  • Your car must be in good working order & hold valid insurance
  • You MUST not bring alcohol, food, illegal drugs, weapons of any kind into the attraction.
  • No Vans, Minibuses or pickup trucks allowed due to height restrictions. Cars only. Soft tops are allowed. SUVs allowed
  • A maximum of 7 guests per car is allowed.
  • Our event uses lots of strobe lighting effects & smoke effects. If you suffer from epilepsy or any other condition affected by the use of these special effects we recommend you do not attend this event.
  • No pets are allowed.
  • The entire experience will last approx 15-20 minutes
  • This is an all weather event; you will stay in your car at all times
  • Toilet facilities are available, but due to Covid restrictions, usage is limited, please plan accordingly.
  • First Aid and Covid officer on site at all times
  • All children will receive a small treat through their car windows, you can let the Elfs know if you do not wish to interact with them and decline gift.
  • Arrival time / time slot can't be changed once the ticket is purchased.